Care & Policies
Below you can find frequently asked questions, contact form and information
frequently asked questions
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Returns
Returns are accepted within 14 days of delivery.
For hygiene reasons, swimwear must be returned unused, with all tags attached and the protective seal intact.
Items that show signs of wear or have had the hygiene seal removed cannot be accepted.
Return shipping costs are the responsibility of the customer unless the item is faulty.
Place the swimwear back into the parcel like you received it, mark the parcel with your order number and send it back to us.
Once we receive the returned product you will receive an email of confirmation from us. Please allow a couple of days for us to handle your return.
Return address:
Arctic Swimwear AS
Postboks 44 Øvre Ervik
5876 Bergen
Norway
We recommend using a tracked shipping service, as we cannot be responsible for items lost in transit.
Faulty Items
If you receive a defective item, please contact us within 7 days of delivery with photos and order number. We will resolve the issue promptly.
Delivery & Freight
Delivery
We will pack and send your order within 1-2 business days.
If you reside in Norway you should receive your order within 2-4 business days after we ship it.
If you live outside of Norway you can expect to receive your order within 5-10 business days after we ship it. However, depending on where you reside your order might be delayed in customs, and you might have to pay taxes upon delivery.
Prices for freight
Norway - Free
Europe - 100 NOK
World - 150 NOK
What size should i order?
Most of our pieces are true to size. If you’re between sizes, we recommend sizing up for comfort. There is a more detailed description under each product. If you have any questions regarding this, feel free to contact us.
Swimwear Care 101
– Rinse in cold water after every swim
– Hand wash, mild soap only
– Lay flat to dry (shade is best)
– No wringing, twisting, or machines
– Rotate your suits—they need rest too
Treat it sweet, wear it longer.
Sustainability
We make swimwear for people who care about how things are made.
That means we have started using recycled materials instead of virgin plastic.
That means producing in small batches — not overstocking or chasing trends.
That means quality over speed, and timeless designs over fast fashion.
We don’t pretend to be perfect. But we do aim to do better — one piece at a time.
Less waste. Less noise. More purpose.
Where is the swimwear made
All our newest swimwear is made in small batches, using recycled fabric from trusted suppliers in Bali, Indonesia.
About Arctic Swimwear
Swimwear from the North. Built to last.
Arctic Swimwear is a Norwegian swimwear brand, designed in Norway, made with recycled materials from Italy, and built to last.
Inspired by years of travel - from the raw beauty of Norway to the ease of the tropics - we create swimwear that feels as good as it fits: elevated, secure, and made to flatter.
Clean lines, minimal design, and small-batch production — because quality matters.
Contact us
If you have any questions regarding our product, sizes or just want to talk to us, please send us an email at:
post@arcticswimwear.no
or use the contact form below
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